1.) Question: Why does my candle look a little different than in the photos?
Although the formulas are written down, they are hand made and variety does occur with colors, shimmer, and shape. I try my best to make my art alike but it also allows for each candle to be one-of-a-kind. There is no other candle like yours! You have a piece of art that was made, crafted, poured and designed by hand. :)
2.) Fact: The black bubble wrap used to safely protect the candles during shipment is made from recycled material and is re-recyclable in a regular blue bin. Please consider recycling or re-using.
3.) Question: Love Your Girls: This product made my skin turn red and warm! Is it not for sensitive skin types?
Although this product was formulated for all skin types, some people have sensitivities to retinol products. This product contains 0.5 – 2.5% of Vitamin A, which may not be suitable for people with sensitive skin. The Vitamin A is what removes the appearance of fine lines and wrinkles and your skin will build a tolerance to this. Lots of anti-aging products on the market contain 5% of retinol to help with signs of aging. If you continue to have irritation, please discontinue use. We recommend always testing a bit of any skin care on your arm or wrist before applying to the face. Let us know if you have any questions.
4.) Fact: All Large & XL candles are being shipped in priority mail boxes from USPS at a shipping fee of $13.75. (Unless there is a site wide free shipping deal). Due to the higher damage rate of product when using economy packaging, we have switched to the USPS flat rate box to avoid product damage. It costs a little more and will protect your lovely beautiful candles. But! any orders over $99 get FREE shipping anyway :)